Refund policy

Returns, Refunds & Replacements Policy

At Talking Kinky Shop, we want you to feel confident about every purchase. If something’s not quite right, we’re here to make it right.

Returns

We gladly accept returns within 14 days of delivery on items that are unused, sealed, and in their original packaging.

  • Items must be in sellable condition with all tags and accessories included.

  • Consumable items are non refundable once opened

  • Customers are responsible for return shipping costs unless the item is faulty or damaged upon arrival.

Refunds & Replacements

Once we’ve received and inspected your return:

  • Approved returns will be refunded to your original payment method within 5–7 business days.

  • Faulty or damaged items will be refunded in full or replaced free of charge — your choice.

How to Start a Return

  1. Fill out our form at talkingkinky.shop

  2. We’ll get back to you within 24 hours with the next steps

  3. Send your item back securely in its original condition

  4. Once received, we’ll process your return swiftly

Still have questions? Our support team is always happy to help — just head to talkingkinky.shop to reach out.